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Supplier - Frequently Asked Questions (FAQs)

At Health and More, we value strong partnerships with suppliers who share our commitment to natural healthcare, sustainability, and high-quality products. Below are answers to common questions about becoming and working as a supplier with us.

1. How can I become a supplier for Health and More?

We welcome suppliers who align with our values and product standards. To apply, please fill out our supplier application form [insert link] and provide details about your company, product range, and sustainability practices. Our procurement team will review your application and get in touch if there’s a good fit.

2. What types of products are you looking for?

We focus on natural healthcare, wellness, and sustainable lifestyle products, including but not limited to:

  • Organic supplements & vitamins
  • Herbal and plant-based remedies
  • Natural skincare and beauty products
  • Eco-friendly home and personal care items
  • Sustainable packaging solutions

3. What are your sourcing and sustainability requirements?

We prioritize suppliers who demonstrate:
✔ Ethical and sustainable sourcing practices
✔ High-quality, natural, and safe ingredients
✔ Compliance with relevant health and safety regulations
✔ Transparent supply chain and fair labor practices

4. What certifications do you require from suppliers?

Depending on the product category, we may require certifications such as:

  • Organic Certification (Soil Association, USDA Organic, etc.)
  • Fair Trade Certification
  • GMP (Good Manufacturing Practices)
  • Cruelty-Free or Vegan Certifications

5. What is the onboarding process for new suppliers?

Once approved, new suppliers go through our onboarding process, which includes:

  1. Signing a supplier agreement
  2. Product quality and compliance review
  3. Setting up logistics and distribution terms
  4. Integration into our ordering and inventory systems

6. How does pricing and payment work?

Pricing is negotiated based on market standards, volume, and long-term partnership potential. Payment terms typically range from Net 30 to Net 60 days, depending on the agreement. Specific terms will be discussed during contract negotiations.

7. How are orders and deliveries managed?

We use an efficient order management system to streamline purchases and track deliveries. Suppliers are expected to:
✔ Ensure on-time deliveries
✔ Maintain consistent product quality
✔ Provide regular inventory updates

8. How do you handle product returns or quality issues?

If a product does not meet our agreed-upon quality standards, we have a return and dispute resolution policy in place. Suppliers are expected to promptly address any issues related to product defects, damages, or inconsistencies.

9. Who can I contact for supplier-related inquiries?

For any questions, you can reach our Supplier Relations Team at info@healthplusmore.co.uk.